Contact the OD Staff

Subscription Problems

If you have had a problem with making a credit card or PayPal payment for an OD Plus subscription, please fill out the contact form below and select "Report a subscription payment problem". If you received an email receipt for the payment in quetion, please include the order number or receipt number from that email, in order to help us resolve the issue.

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PLEASE NOTE: You MUST provide a valid email address, or your message will not be delivered to us.

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If this is a technical problem, please be sure to include a detailed description so that we can resolve it as quickly as possible.

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Please note: After you click the submit button our system will send you an automated email within 30 minutes with a unique tracking number for your query. If you do not receive this email please check your spam filters on both your computer and with your email provider as it is very likely our actual reply to your problem will also be blocked as spam.

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